Technical Services

About Technical Services

The Technical Services Group at Cattaraugus-Allegany BOCES provides a wide range of services for Component Districts and Cattaraugus-Allegany BOCES staff.

For assistance from the Help Desk, call (716) 376-8311opens phone dialer.

Services

Our services include:

  • Computer and Equipment Purchasing Specifications
  • Distance Learning Design and Support
  • Digital Streaming Video Support
  • Equipment Repair
  • Head End Systems
  • Network Services
  • Operating System Support and Software Installation
  • Wiring and Wireless Setup and Support

People

Bob Bruso

IT Project Coordinator

Network Services

Chris Adams

IT Project Coordinator

Audio-Visual/Distance Learning

Frank Wilson

IT Project Coordinator

Infrastructure / Help Desk

Brody Taylor

Technical Support Specialist

Darryn Capito

Technical Support Specialist

Jacob Goode

Cybersecurity Specialist

Technical Support Specialist

Josh Munday

Team Leader – Offsite Repair & Service

Technical Support Specialist

Peter Aiello

Team Leader – Help Desk

Technical Support Specialist

Ryan Barber

Technical Support Specialist

Scott Joseph

Technical Support Specialist

Yulong Chen

Technical Support Specialist