Technical Services

Server closet and phone system rackThe Technical Services Group at Cattaraugus-Allegany BOCES provides a wide range of services for Component Districts and Cattaraugus-Allegany BOCES staff including:

  • Equipment Repair
  • Operating System Support and Software Installation
  • Computer and Equipment Purchasing Specifications
  • Network Services
  • Head End Systems
  • Digital Streaming Video Support
  • Distance Learning Design and Support
  • Wiring and Wireless Setup and Support

COSER 503 – Technical Services Base

The scope of technical services includes varied audiovisual equipment (audio cassette recorders, CD players, television cameras, camcorders, video cameras, multi-media systems, studio and production equipment, cables, speakers, lecterns, televisions, VCRs, projectors, mixers, amplifiers, video conferencing units). Service also includes the installation, maintenance, and signal balancing for TV distribution and media retrieval systems as well as satellite TV systems and associated equipment. We also install, test, and troubleshoot most all forms of cabling.

503.010 – Technical Services – Troubleshoot and Repair

Repair services are available for school owned equipment: any make or model PC, all peripherals (scanners, fax machines, modems, speakers, and monitors) Troubleshooting is also available for school owned items such as scoreboards and public address systems.

503.030 – Itinerant Technicians

BOCES can supply an on-site technician for a specified amount of time per week. This would be a shared itinerant arrangement.

503.070 – Production Support

Our technicians are well versed on setting up and producing conferences, national speakers, events of all types. We would be glad to assist you in most any venue.

Program Director: Michael Graf (716) 376-8218opens phone dialer

Administrative Assistant: Rhonda Turner  (716) 376-8282opens phone dialer

HelpDesk: (716) 376-8311opens phone dialer


  • Ray Baldwin – Information Technology Project Coordinator
  • Dave Joseph – Information Technology Project Coordinator
  • Nathan Malick – Information Technology Project Coordinator
  • Bob Bruso
  • Dan Drabant
  • Trevor Ferris
  • Michael Hopper
  • Michael Meyers
  • Nicole Ramsey
  • Frank Wilson
  • Dave Wymer